Issue with a providers service?
We only want happy customers, so to ensure we have happy customers that keep coming back to us each year for help with switching, we need to know the providers we work with are looking after you once we've switched you to them.
So please let us know what issues you've had, we can see if we can help and if not, we'll try find you a new provider.
Issue with with our service?
We're realy sorry to hear you have had an issue with the service we provide. We contact 1000's of people every day, so even though we do our best, sometimes we do get it wrong, we're all human after all.
In either case we take it very seriously!
We need to know a little more about the issue you have, then the relevant team can investigate it and see what we can do.